Terms of
service

Effective 7 September 2026. These terms apply when you use this website or buy a Lite, Standard or Pro retainer from WORKFLOW DIGITAL LTD (“we”).

1. The service

We provide business and domestic software development and care under monthly retainers. The website is an invitation to start a scoping conversation. A contract exists only when we accept an order in writing after WhatsApp or email, stating plan, hours, fee and start date.

2. Plans and prices

• Lite €99 / month — up to 6 hours, one product surface.
• Standard €250 / month — up to 16 hours, business software, two integrations.
• Pro €399 / month — up to 28 hours, multi-module work, up to five integrations.

Prices are in euro and exclude VAT unless an invoice says otherwise. We may refuse work that cannot be done inside the hours. Extra work needs a written quote.

3. No instant checkout

This site does not take card payments. Opening WhatsApp is not acceptance, not delivery, and not a guarantee that a plan is available that week.

4. Customer duties

You must give timely access, truthful requirements, and lawful content. You must have rights to any brand, data or software you ask us to connect.

5. Irish consumer cooling-off

If you are a consumer in Ireland contracting at a distance, you may have 14 days to withdraw under the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013. If you ask us to start during that period, you may have to pay for work already supplied. Business customers do not have that cooling-off right.

6. Rolling month and cancellation

After any cooling-off period, retainers renew month to month. Either party may cancel with 14 days’ written notice, unless the accepted scope sets a minimum term. Fees already earned are not refunded except where law requires it.

7. Intellectual property

Until invoices for a release are paid, we keep the IP in that release. After payment, you receive a licence to use the delivered software in your business or household. Third-party libraries keep their own licences. We may reuse generic methods and components.

8. Acceptable use

You must not use the service for unlawful surveillance, malware, fraud, or content that exploits children. We can suspend work if we reasonably believe the request is unlawful.

9. Liability

Nothing excludes liability for death or personal injury caused by negligence, or for fraud. For everything else, our aggregate liability in a 12-month period is limited to the fees you paid in that period. We do not promise a particular commercial result, ranking or revenue.

10. Law

These terms are governed by the laws of England and Wales. Irish consumers keep mandatory protections of Irish consumer law that cannot be waived. Courts of England and Wales have jurisdiction, without limiting a consumer’s right to sue in Ireland where the law allows.

11. Contact

WORKFLOW DIGITAL LTD, 6 Norton Street, Liverpool, England, L3 8QA. [email protected]. +44 7854 741335.